The new versions of the Dell laptops are able to connect to the wireless network easily. You can connect to the Wi-Fi network without using the cable. There are several issues due to which your laptop is not able to connect to the network. But, Dell customer support Australia has given some easy to follow troubleshooting steps for their users so that they can connect to the wireless network without any trouble. You can call the Dell customer support number if the problem is not solved by following the troubleshooting steps given below.
1. If your laptop is far from the wireless source, then move your laptop closer to the source so that you are getting the clear signals without any interruption.
2. If the wireless receiver on your Dell laptop is not enabled, then it is not possible for you to connect to the network. To enable it, right-click on the wireless icon on your desktop. Now, select ‘Enable’ from the pop-up menu.
3. If you are not able to find the wireless network, then right-click on the wireless icon on your desktop and select to search the wireless network available to you. Now, a list of connection will be displayed. Select the network for which you have the password. If you do not have the password and the network is password protected then you will not be able to connect to the network.
4. One more thing which you can try is to restart your computer. Sometimes there are hardware issues which can cause the network failure. Restart the system to get rid of the problem.
These are some basic steps which any user can follow if there is any network problem. If the problem is critical and you are not able to troubleshoot it, then immediately call the Dell phone number 1–800–958–239 and get your issues resolved.